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A MESSAGE FROM YOUR CEO

We would like to inform you of an exciting development happening at Chadron Federal Credit Union. On February 1, 2021 we will be completing a conversion of our primary processing system. This conversion will allow us to better serve our members and enhance your online experience. We began our process two years ago by researching operating systems that would allow us to streamline internal processes while enhancing our member’s experience.

Chadron Federal Credit Union has 2,300 members and is quickly outgrowing our current core system.
CU South, a provider that facilitates a more efficient digital platform will allow us to provide the following benefits:
• Enhanced User-Interface for Mobile and Online Banking
• Bill Pay and Mobile Deposit Features
• Debit Card Freeze Feature & Real Time Processing
• Upgraded ways to access your account information via phone, internet, text
While most of the changes will happen behind the scenes, there will be some brief disruptions. We hope to work quickly and efficiently so this conversion is as seamless as possible for you.
In the coming weeks, you will be receiving key information via mail, social media, and our website about our conversion, including how your accounts and services will be affected.
If you have any questions, please contact Member Services at 308.432.2588. Our staff is well prepared and ready to answer any questions you may have about the conversion. Once again, thank you for your continued loyalty with Chadron Federal Credit Union. We are excited about this conversion and can’t wait to better serve you.
Here is a timeline of important dates during conversion:

Friday January 29th

Last day on old system *ONLINE BANKING UNAVAILABLE STARTING AT 5PM

Saturday January 30th

Conversion process *NO ACCESS TO ONLINE BANKING

Sunday January 31st

Conversion process *NO ACCESS TO ONLINE BANKING

Monday February 1st

OFFICE CLOSED *ONLINE ACCESS RESTORED & AVAILABLE

 


 


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At Chadron Federal Credit Union, our members are our first priority. If you have questions or concerns, we want to know. Please contact us using one of these methods:

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